Who We Are
Moving America.
One Stop at a Time.
Empire Line Logistics LLC is a national store-to-door last-mile delivery carrier connecting shippers to doorsteps across all 50 states. All deliveries are drop-off only — no assembly or in-home installation. We partner with independent contractor couriers to build a faster, more reliable last mile.
Our Mission
Built for the Courier.
Trusted by the Shipper.
Empire Line Logistics was founded with a clear-eyed view of what the final mile actually requires: reliable people, efficient routes, and a company that stands behind both. We saw a gap between what shippers needed and what traditional carriers could deliver — and we built the solution.
Based in Pittsburgh, PA, we operate a growing network of independent contractor couriers who handle store-to-door drop-off deliveries across the country. Our technology-driven dispatch system matches couriers to optimized routes, minimizing drive time and maximizing stops per shift — so our couriers earn more and our clients get faster, more consistent service.
We are not a staffing agency. We are not a gig app. We are a logistics company that takes the final mile seriously — investing in our courier partners, our operational infrastructure, and the long-term relationships that keep freight moving.
Trusted By
Our Shipping Partners
Leadership
Marcus D. Hale, MS
CEO, Owner & Founder
Empire Line Logistics LLC
Pittsburgh, PA
Over the past 15 years, I've built a deep expertise in logistics and final-mile delivery by focusing on what truly drives sustainable success: service excellence, operational flexibility, and smart capital allocation.
I joined Capstone Logistics in 2011 as a General Manager and rose to Vice President of Final-Mile Delivery for the Northeast region in 2019. By 2024, my team had scaled the program to over $150 million in annual revenue. During my time at Capstone, I also created a proprietary software still used there — and sold to third parties — to this day.
In early 2024, I stepped into the role of CEO at Freightlined, where I built a $50 million company from the ground up. We built a profitable carrier entity AND a separate 3PL brokerage from under the ground up — utilizing a hodgepodge of free-to-use tools and a team of less than ten. It was the most fun I've ever had in a professional setting, and did it test my mettle as a man of the industry.
"“By partnering with independent contractors, our rates adjust daily to current market conditions — giving us the freedom to avoid being beholden to years-old agreements. We tackle new work every single day on competitive, market-driven terms.”"
By 2025, I made the decision to transition fully into ownership. Today, in 2026, I lead a diversified portfolio of eight companies spanning logistics, delivery, warehousing, automation, and AI — generating $160,000 in revenue weekly and almost $10 million annually. I monetized the things I had spent my working life giving to others and combined them with everything I enjoyed and everything I was good at: a perfect professional syzygy of work-life factors, all distilled into doing things better than my peers. Let's call it serendipitous — for all of you.
Throughout my career, I've intentionally prioritized service quality and customer experience over asset ownership. While many operators take on accounts and lock themselves into outdated negotiated rates — often accepting losses for years because their businesses desperately need the revenue — I've taken a different path. Complacency with legacy contracts leaves companies slow to adapt and ultimately uncompetitive. Not me. Never my business.
You don't want an aging, dedicated fleet to service you. You don't want to partner with a company where ownership is more interested in their SAFER page fleet size statistics than they are in their on-time delivery metrics. You don't want to deal with any partner that can't find reliable parking for their own trucks. You don't want a conglomerate too big for its own good to put you on the back-burner. You want Empire Line Logistics to provide customized, modular, and tailor-made solutions with repeatable, imperial results.
— Marcus D. Hale, MS, CEO, Owner & Founder
Leadership
Derek Calloway
Chief Operating Officer
Derek Calloway brings decades of operational leadership to Empire Line Logistics, overseeing the day-to-day execution of our national delivery network. His focus is simple: make every route run cleaner, every courier more efficient, and every client delivery more reliable than the last.
With a background spanning logistics operations, fleet coordination, and last-mile process optimization, Derek has built and scaled delivery programs across multiple markets. He understands what it takes to keep a high-volume network moving — and what breaks down when leadership loses sight of the ground level.
At Empire Line, Derek is the operational backbone behind our courier onboarding, dispatch infrastructure, and service quality standards. He works directly with our courier partners to ensure routes are optimized, support is accessible, and performance metrics are met consistently.
— Derek Calloway, Chief Operating Officer
Empire Line Logistics LLC
Pittsburgh, PA
Leadership
Renee Ashford
Director of HR & Recruiting
Empire Line Logistics LLC
Pittsburgh, PA
Renee Ashford leads Empire Line Logistics' human resources and recruiting operations, overseeing the full lifecycle of courier acquisition — from sourcing and screening to onboarding and compliance. She is the architect of the systems that bring qualified, reliable couriers into our network at scale.
With a background in high-volume talent acquisition and workforce management, Renee has developed recruiting pipelines that balance speed with precision. She understands that the quality of our courier network is the single greatest driver of service excellence — and she holds that standard without compromise.
At Empire Line, Renee manages the recruiting team, sets onboarding policy, and ensures every new courier partner enters the network fully prepared and properly vetted. Her work is the reason our clients can trust that the person at their customer's door represents Empire Line at its best.
— Renee Ashford, Director of HR & Recruiting
Get In Touch
Contact Our Teams
Recruiting
Mckayla K. & Sovereign R.
Questions about applying, onboarding, or courier opportunities.
[email protected]Operations
Kevin & Joshia — Dispatchers
Route support, dispatch inquiries, and operational matters.
[email protected]What We Stand For
Our Core Values
Speed & Reliability
We built our network around one promise: every package, every stop, on time. Our couriers are the backbone of that commitment — and we give them the tools, routes, and support to deliver on it every single day.
Courier-First Culture
We treat our independent contractors as partners, not numbers. Fair per-stop rates, weekly direct deposit after net-30, and a dispatch team that actually picks up the phone — because when our couriers win, we all win.
National Reach
With active routes across all 50 states, we connect shippers to doorsteps in markets large and small — from major metro corridors to suburban and rural communities that other carriers overlook.
Accountability
Every delivery matters. We hold ourselves to the same standard we ask of our couriers — transparent communication, no excuses, and a relentless focus on getting the job done right the first time.
Ready to Join the Network?
Become an Empire Line partner courier. Flexible schedule, weekly direct deposit after net-30, real support.
Apply Now